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Customer Feedback
From: Linda KearleyComments: Terrible, snooty, should be renamed TURBULENT WATERS! From: Pamela Neto Comments: I recently visited your spa on May 26th for eyelash extensions and paid with a gift certificate. The person who bought the gift certificate was told the price for the extensions would be $195. She had bought the gift certificate for $250 to also include the gratuity. After my initial consultation to see if I was a candidate for the lash extensions and I made my appointment, I again asked the price and was told $195. Upon the final checkout I was told the amount was for $295. I explained and showed the staff member the pamphlet with prices and she stated I had full eyelash extensions and the $195 was for a partial. I am very disappointed that we were very misled in the prices and your staff members should give customers accurate information. Unfortunately I could not give your staff person a gratuity because of the $100 difference in price. I hope this unfortunate mishap does not happen to anyone else. I do not think I will revisit your establishment again. From: Christine Pierce Comments: Last week I had an 80 min deep tissue massage, my appointment was for 9am. This was my first visit to your facility. When I walked in the temperature was very cool. I commented on it and was told it was because it was early and the building hadn't warmed up yet. The girls at the front were very nice and suggested I wait in the relaxing room. It was also very cool in there as well, as I waited it was uncomfortably cool. Unfortunately the massage room was just as cool and remained that way. I was cold the entire time.I have had a very large number of massages at several places, and this experience was the most uncomfortable. When parts of me was uncovered I was extremely cold. I actually pulled the sheet up over shoulders when my legs were being worked on. The table had a warming blanket but it was not sufficient. I told the masseuse a few times how cold I was. He was nice and apologized, but it was still very cold. The massage itself was good but it is impossible to relax and enjoy a massage if your skin and body are cold. I also like to add that the particular room I was in had a water massage machine and the room felt very crowded. I was very disappointed in my experience at your spa. The massage cost of 125.00 for 80 minutes should have been much better. When I was finished the girls at the front desk asked how my massage was and I told then how cold it was, they said they would mention to the person in charge. I am surprised that someone has not contacted me in regards to this. Sincerly, Christine Pierce From: june Comments: HIOIIIII From: Sally fields Comments: Hi I love your services, is it possible to make my own package? I was there with friends and we all loved it! |
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| 1479 Fall River Ave, Rt. 6, Seekonk, MA 02771 Please call 508.336.6676 for an appointment! |
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