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Cancellation Policy
Cancellation PolicyWe require a 24 hour notice for any changes to appointments, or cancellations of appointments, 48 hour notice for changes or cancellations of multiple appointments, and 72 hour notice for packages. Private parties and wedding events require a full two weeks notice for any changes. A cancellation or a no show fee is charged if you are within either of these time periods when canceling an appointment or packages, No-shows are charged 100% for all scheduled services and or packages. (Please plan accordingly for bad weather, as to not inconvenience yourself ) International Spa Association Code of Comfort Your Rights & Responsibilites as A Spa Guest Although there is a wide array of spas around the world, each offering a unique experience, all are devoted to enhancing overall well-being through a variety of professional services that encourage the renewal of mind, body and spirit. As A Spa Guest, You Have The Right To: • A clean, safe and comfortable environment • Stop a treatment at any time, for any reason • Be treated with consideration, dignity and respect • Confidential treatment of your disclosed health information • Trained staff who respectfully conduct treatments according to treatment protocols and the spa’s policies and procedures • Ask questions about your spa experience • Information regarding staff training, licensing and certification. As A Spa Guest, It Is Your Responsibility To: • Communicate your preferences, expectations and concerns • Communicate complete and accurate health information and reasons for your visit • Treat staff and other guests with courtesy and respect • Use products, equipment and therapies as directed • Engage in efforts to preserve the environment • Adhere to the spa’s published policies and procedures (Officially endorsed and prepared in partnership with the International Spa Association and Resort Hotel Association.) |
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| 1479 Fall River Ave, Rt. 6, Seekonk, MA 02771 Please call 508.336.6676 for an appointment! |
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